Terms & Disclosure
CONTENT AND INTELLECTUAL PROPERTY
Use of contents and materials contained in this website and its media/blog (Fashion Appraisal) without prior permission or adequate acknowledgement of Befenchy and/or Fashion Appraisal as the source(s) is prohibited. Terms and conditions apply for use of contents.
Please share your views on each article and/or ask us questions relating to the topic via the comment section.
Some reviews and features on our media/blog are sponsored either through product/service gifting, paid ads or paid partnerships. Such features are marked ‘*Sponsored*’, ‘*Ad*’, or ‘*Paid Partnership*’ at the end of the post.
PRODUCT LIABILITY
Some of the products sold at Befenchy Stores are not directly owned by Befenchy; We also provide spaces for designers and merchants to sell their products. We make every effort to stock and retail finest pieces. Buyers agree that we will not be held responsible for any issue arising from designers, merchants or their products which is not as a result of Befenchy Stores’ negligence.
DELIVERY
We make effort to ship products that are in perfect condition, as well as within shipping time frame. All products are shipped within 2 working days after payment is made by customers.
We as much as possible inform our delivery agents/companies to deliver every product to customers latest 2 working days after shipping. If for any reason, products are in bad condition upon delivery or there is delay in delivery, we would be held free from any liability arising from these.
SHIPPING
Orders are shipped within two working days after payment is made by buyers. Unless buyers wish to pick up orders themselves, shipping cost applies to each order made, and is added to the total cost of products purchased per order. Our shipping rate is categorized into Shipping rate within Lagos and Shipping rate outside Lagos (Nigeria only), with each category having its own cost. All products are shipped within and outside Nigeria. Buyers shipping outside Nigeria should contact us directly via phone or email to place orders.
RETURN POLICY
Only items purchased on Befenchy’s online store are eligible for refund, and are returnable within 2 days after delivery upon prior return notification to Befenchy House of Style.
Items returned after 2 working days and those in bad condition or damaged on return will not be refunded or fully refunded as the case may be. Refunds are made within 3 working days after return. Refunds do not include shipping cost.
Only exchange and no refund is available for items purchased at Befenchy’s physical store. Items for exchange must be returned within 24hrs after purchase. Items returned after 24hrs will not be exchanged.